Terms & Conditions
Fair & Simple Terms
Clear rules for a great experience — here is what you can expect when you order from Bella Pizza.
1. Scope & Orders
These terms apply to all orders placed with Bella Pizza Neumarkt. Orders can be placed online through order.bellapizzaneumarkt.de, by phone or in our restaurant. A contract is concluded once we confirm your order.
2. Prices & Payment
All prices are in euros and include the statutory VAT. Any delivery fees or minimum order values are shown before you place your order. Available payment methods are listed during checkout.
3. Delivery & Pick-up
We deliver within our delivery area. Delivery times are estimates and may vary at busy times or due to weather and traffic. Please make sure someone is available at the delivery address to receive the order.
4. Cancellations
Because our food is freshly prepared and perishable, there is no statutory right of withdrawal once an order is confirmed (§ 312g (2) no. 2 BGB). If you need to change or cancel an order, please call us as soon as possible.
5. Allergens & Ingredients
Information about allergens and additives is available on request. Our kitchen handles gluten, dairy, nuts and other allergens, so we cannot completely rule out traces in any dish.
6. Complaints & Liability
If something is wrong with your order, please contact us right away so we can put it right. Statutory warranty rights apply. Our liability is otherwise limited to intent and gross negligence, except for injury to life, body or health.
7. Changes to These Terms
We may update these terms from time to time. The version published on this page at the time of your order applies. German law applies.
8. Contact Us
Questions about your order or these terms? We're happy to help:
info@bella-pizza.de
Our Promise
Fresh Food, Fair Service
Every order is made fresh with care. If anything isn't right, tell us — we'll always do our best to make it right.